Contact Information

Last updated: September 3, 2026

We'd love to hear from you! Whether you have a question about an order, a product, or just want to say hello — our team is here to help.

Customer Support

Email: support@petperch.us
Response Time: Within 1–2 business days
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Business Information

Store Name: Creature Comforts
Website: petperch.us
Owner: Candace Marley
Country: United States

Order Inquiries

For questions about an existing order, please email us at support@petperch.us with your order number and we'll get back to you as quickly as possible.

Returns & Refunds

To initiate a return or refund, please refer to our Return & Refund Policy and contact us at support@petperch.us.

General Inquiries

For all other questions or feedback, reach us at support@petperch.us. We appreciate your business and look forward to hearing from you!