Privacy Policy

Last updated: September 3, 2026

At Creature Comforts (petperch.us), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and shipping address
• Payment information (processed securely via Shopify Payments)
• Order history and communication preferences
• Device and browsing data collected automatically via cookies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our store and personalize your experience
• Send marketing communications (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our store, including:

• Shopify (our e-commerce platform)
• Shipping carriers and fulfillment partners
• Payment processors
• Marketing platforms (e.g., Klaviyo, TikTok, Google)

4. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control cookie settings through your browser preferences.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@petperch.us.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

Our store is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at support@petperch.us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@petperch.us